Why can’t I change my email address in my profile?
The email address is used for creating an account and signing in. For security reasons, users cannot change their email address. If you need to update your email, please contact your organization’s administrator.
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How do I update my profile information?
You can manage your profile settings, including personal information, contact details, and notification preferences, in the Profile section of Settings. 1. Click on the name in the top-right corner to open the dropdown menu, then select User Profile. ...
I can’t see the option to publish my questionnaire. What should I do?
To publish a questionnaire, it must first be finalized. Ensure that your questionnaire has been finalized before attempting to publish it.
How do I sign in?
If you have an existing account, you can sign in using your email address and password. If you do not have an account, you'll need to contact your organization's administrator to create one for you.
How do I close an Episode of Care?
You can close an Episode of Care by checking the "Close Episode of Care" checkbox when creating an Individual Encounter. Option 1: From the Episode of Care 1. Find the client as detailed above. 2. Navigate to the Episode of Care in the clients ...
How do I add an MDT/Team Member to a site?
You can add a new MDT/Team Member from the MDT/Team Members page by clicking "+ Add Member" and filling out the required information. An MDT/Team Member must be a user in the system. If you cannot find the name of the User you want to create as a ...